New England Homes for the Deaf, Inc
Nursing home in Danvers, MA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 154 Water Street, Danvers, MA 01923
- Phone
- (978) 774-0445
- Listed under
- Nonprofit, 4–5 star overall rating
- Medicare CCN
- 225768
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 81
- Average residents per day
- 29
- Ownership
- Nonprofit, corporation
- Legal business name
- New England Homes for the Deaf
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 2004
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 19, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 27, 2022 to Mar 19, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 19, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Mar 19, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Mar 19, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Mar 19, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 19, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Mar 19, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 19, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Mar 19, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Mar 19, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Mar 21, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Mar 21, 2024 | Keep residents' personal and medical records private and confidential. | D |
| Mar 21, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
Fines and payment denials
CMS records 1 fine totalling $3,174 in the last three years.
| Oct 30, 2023 | Fine: $3,174 |
Staffing
- Total nurse staffing per resident per day
- 4.92 hours
- Registered nurse (RN) time per resident per day
- 0.81 hours
- Nurse aide time per resident per day
- 3.04 hours
- Total nurse staffing on weekends
- 4.44 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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