Nursing HomeInspections

Optalis Health and Rehabilitation of Grosse Pointe

Nursing home in Grosse Pointe Woods, MI

Medicare & Medicaid certified5★ overall (CMS)

Call (586) 778-0800Send a messageMap ↗

Public-record details

Address
21401 Mack Avenue, Grosse Pointe Woods, MI 48236
Phone
(586) 778-0800
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
235109
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
80
Average residents per day
76
Ownership
For-profit, corporation
Legal business name
Optalis Grosse Pointe Opco LLC
Chain
Optalis Health & Rehabilitation (36 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 25, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235109. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 23, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 17, 2023 to Sep 29, 2025): 9 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 29, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 23, 2025Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Jul 23, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 23, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 23, 2025Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff…
Infection Control		E
Potential for more than minimal harm, pattern
Jul 18, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 18, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 18, 2024Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 18, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 18, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
May 7, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 17, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.97 hours
Registered nurse (RN) time per resident per day
0.31 hours
Nurse aide time per resident per day
2.06 hours
Total nurse staffing on weekends
3.56 hours
Nursing staff turnover (yearly)
55%
RN turnover (yearly)
44%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Grosse Pointe Woods

The Rivers Health & Rehabilitation Center of Gross900 Cook Road · Grosse Pointe Woods, MI 48236 · (313) 821-7095 · For-profit20 health citations in 3 inspection cycles · last standard inspection Aug 20, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

All 2 in Grosse Pointe Woods →