The Villa at City Center
Nursing home in Warren, MI
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 11700 East Ten Mile Road, Warren, MI 48089
- Phone
- (586) 759-5960
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 235325
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 152
- Average residents per day
- 139
- Ownership
- For-profit, corporation
- Legal business name
- Warren Opco LLC
- Chain
- Villa Healthcare (18 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 25, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 12, 2026. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 25, 2023 to Jun 10, 2026): 8 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 10, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 12, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 12, 2026 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D |
| Mar 12, 2026 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| Mar 12, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E |
| Mar 12, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| Jan 8, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Jan 8, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Jan 8, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| Jan 8, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Aug 15, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 15, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
Fines and payment denials
CMS records 5 fines totalling $8,454 in the last three years.
| Nov 20, 2023 | Fine: $2,117 |
| Nov 13, 2023 | Fine: $1,764 |
| Nov 6, 2023 | Fine: $1,411 |
| Oct 30, 2023 | Fine: $1,764 |
| Oct 10, 2023 | Fine: $1,398 |
Staffing
- Total nurse staffing per resident per day
- 3.64 hours
- Registered nurse (RN) time per resident per day
- 0.29 hours
- Nurse aide time per resident per day
- 2.07 hours
- Total nurse staffing on weekends
- 3.19 hours
- Nursing staff turnover (yearly)
- 33%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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