West Oaks Senior Care & Rehab Center

Nursing home in Detroit, MI

Medicare & Medicaid certified5★ overall (CMS)

Call (313) 255-6450 Send a message Map ↗

Public-record details

Address: 22355 W Eight Mile Rd, Detroit, MI 48219
Phone: (313) 255-6450
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 235374
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 3 of 5
Quality measures rating: 4 of 5
Certified beds: 102
Average residents per day: 99
Ownership: For-profit, limited Liability company
Legal business name: West Oaks Senior Care and Rehab Center, LLC
Chain: Nexcare Health Systems (20 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 1, 1978
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 235374. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 25, 2025. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 27, 2023 to Dec 16, 2025): 7 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Dec 16, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 25, 2025	Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services	D Potential for more than minimal harm, isolated
Jun 25, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Apr 8, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Dec 5, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 7, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Dec 5, 2023	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Dec 5, 2023	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	E Potential for more than minimal harm, pattern
Sep 18, 2023	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jul 27, 2023	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jul 27, 2023	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jul 27, 2023	Provide or obtain dental services for each resident. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 15. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.70 hours
Registered nurse (RN) time per resident per day: 0.40 hours
Nurse aide time per resident per day: 2.12 hours
Total nurse staffing on weekends: 3.40 hours
Nursing staff turnover (yearly): 55%
RN turnover (yearly): 33%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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