Resthaven Care Center
Nursing home in Holland, MI
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 280 W 40th St, Holland, MI 49423
- Phone
- (616) 796-3600
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 235378
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 145
- Average residents per day
- 138
- Ownership
- Nonprofit, corporation
- Legal business name
- Resthaven
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1980
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 25, 2025. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 26, 2023 to Aug 5, 2025): 3 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 5, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jun 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 25, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 25, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Jun 25, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jun 25, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 25, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| Jun 25, 2025 | Provide and implement an infection prevention and control program. | D |
| Jun 25, 2025 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E |
| Jun 25, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jun 6, 2024 | Post nurse staffing information every day. | C |
Fines and payment denials
CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.
| Jun 25, 2025 | Payment denial for 5 days from Aug 29, 2025 |
Staffing
- Total nurse staffing per resident per day
- 4.33 hours
- Registered nurse (RN) time per resident per day
- 0.55 hours
- Nurse aide time per resident per day
- 2.86 hours
- Total nurse staffing on weekends
- 3.61 hours
- Nursing staff turnover (yearly)
- 36%
- RN turnover (yearly)
- 24%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.