Optalis Health and Rehabilitation of Three Rivers
Nursing home in Three Rivers, MI
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 517 S Erie St, Three Rivers, MI 49093
- Phone
- (269) 273-8661
- Listed under
- For-profit
- Medicare CCN
- 235395
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 100
- Average residents per day
- 81
- Ownership
- For-profit, corporation
- Legal business name
- Optalis Three Rivers Opco LLC
- Chain
- Optalis Health & Rehabilitation (36 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 22, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 3, 2025. CMS lists 77 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 2, 2023 to Jun 30, 2026): 40 from complaint inspections, 4 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 30, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Jun 30, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 30, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| Jun 30, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | G |
| Apr 2, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 2, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Apr 2, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Apr 2, 2026 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| Dec 3, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 3, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Dec 3, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Dec 3, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
Fines and payment denials
CMS records 2 fines totalling $40,700 and 1 denial of Medicare payment for new admissions in the last three years.
| Oct 8, 2025 | Fine: $14,015 |
| Oct 8, 2025 | Fine: $26,685 |
| Feb 21, 2025 | Payment denial for 26 days from Mar 20, 2025 |
Staffing
- Total nurse staffing per resident per day
- 3.02 hours
- Registered nurse (RN) time per resident per day
- 0.62 hours
- Nurse aide time per resident per day
- 1.87 hours
- Total nurse staffing on weekends
- 2.77 hours
- Nursing staff turnover (yearly)
- 48%
- RN turnover (yearly)
- 53%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.