Nursing HomeInspections

The Orchards at Big Rapids

Nursing home in Big Rapids, MI

Medicare & Medicaid certified3★ overall (CMS)

Call (231) 796-3185Send a messageMap ↗

Public-record details

Address
805 West Avenue, Big Rapids, MI 49307
Phone
(231) 796-3185
Listed under
For-profit
Medicare CCN
235459
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
100
Average residents per day
79
Ownership
For-profit, corporation
Legal business name
Big Rapids Mi Opco LLC
Chain
The Orchards Michigan (15 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 15, 1987
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235459. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 22, 2026. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 7, 2023 to Apr 22, 2026): 9 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 22, 2026Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 22, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 22, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Apr 22, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 22, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Apr 22, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		F
Potential for more than minimal harm, widespread
Mar 13, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 13, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $55,711 and 1 denial of Medicare payment for new admissions in the last three years.

Mar 13, 2024Fine: $55,711
Mar 13, 2024Payment denial for 4 days from Apr 13, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.31 hours
Registered nurse (RN) time per resident per day
0.65 hours
Nurse aide time per resident per day
2.10 hours
Total nurse staffing on weekends
2.88 hours

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Big Rapids

Mission Point Nursing & Physical Rehabilitation of725 West Fuller · Big Rapids, MI 49307 · (231) 796-2631 · For-profit25 health citations in 3 inspection cycles · last standard inspection Jul 18, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

All 2 in Big Rapids →