Nursing HomeInspections

Paul Oliver Memorial Hospital LTCU

Nursing home in Frankfort, MI

Medicare & Medicaid certified5★ overall (CMS)

Call (231) 352-2200Send a messageMap ↗

Public-record details

Address
224 Park Avenue, Frankfort, MI 49635
Phone
(231) 352-2200
Listed under
Nonprofit, 4–5 star overall rating
Medicare CCN
235460
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
5 of 5
Certified beds
35
Average residents per day
28
Ownership
Nonprofit, corporation
Legal business name
Paul Oliver Memorial Hospital
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 28, 1987
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235460. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 6, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 28, 2024 to May 6, 2026): 1 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
May 6, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 6, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 6, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 6, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		E
Potential for more than minimal harm, pattern
May 6, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Mar 20, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jun 27, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated
Feb 28, 2024Provide and implement an infection prevention and control program.
Infection Control		C
Potential for minimal harm, widespread
Feb 28, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 28, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 28, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 28, 2024Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 27, 2024Payment denial for 8 days from Jul 26, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.86 hours
Registered nurse (RN) time per resident per day
1.74 hours
Nurse aide time per resident per day
3.55 hours
Total nurse staffing on weekends
5.35 hours
Nursing staff turnover (yearly)
23%
RN turnover (yearly)
29%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Frankfort

Maples Benzie County Medical Care210 Maple Street · Frankfort, MI 49635 · (231) 352-9674 · Government-owned21 health citations in 3 inspection cycles · last standard inspection Jan 14, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

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