Nursing HomeInspections

The Manor of Novi

Nursing home in Novi, MI

Medicare & Medicaid certified1★ overall (CMS)

Call (248) 477-2000Send a messageMap ↗

Public-record details

Address
24500 Meadowbrook Rd, Novi, MI 48375
Phone
(248) 477-2000
Listed under
For-profit
Medicare CCN
235529
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
130
Average residents per day
97
Ownership
For-profit, corporation
Legal business name
Rhema-Novi, INC
Chain
Ciena Healthcare/laurel Health Care (81 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 30, 1992
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235529. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 8, 2026. CMS lists 56 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 5, 2023 to Apr 8, 2026): 21 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 8, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 8, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 8, 2026Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Apr 8, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 8, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 8, 2026Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 8, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Apr 8, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 8, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		E
Potential for more than minimal harm, pattern
Apr 8, 2026Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 8, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Apr 8, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 56. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $67,496 and 1 denial of Medicare payment for new admissions in the last three years.

Dec 21, 2023Fine: $67,496
Dec 21, 2023Payment denial for 7 days from Jan 25, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.45 hours
Registered nurse (RN) time per resident per day
0.57 hours
Nurse aide time per resident per day
2.04 hours
Total nurse staffing on weekends
2.94 hours
Nursing staff turnover (yearly)
62%
RN turnover (yearly)
60%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Novi

Fox Run Village41215 Fox Run Road · Novi, MI 48377 · (248) 668-8720 · Nonprofit21 health citations in 3 inspection cycles · last standard inspection Apr 29, 2026 · $12,350 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Novi Lakes Health Campus41795 W 12 Mile Rd · Novi, MI 48377 · (248) 449-1655 · For-profit20 health citations in 3 inspection cycles · last standard inspection May 8, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Maple Manor Rehab Center of Novi Inc31215 Novi Road · Novi, MI 48377 · (248) 624-8800 · For-profit20 health citations in 3 inspection cycles · last standard inspection Apr 29, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)WellBridge of Novi48300 11 Mile Road · Novi, MI 48374 · (248) 662-2300 · For-profit32 health citations in 3 inspection cycles · last standard inspection Apr 17, 2025 · $226,525 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 5 in Novi →