Willowbrook Manor
Nursing home in Flint, MI
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- G-4436 Beecher Road, Flint, MI 48532
- Phone
- (810) 733-0290
- Listed under
- For-profit
- Medicare CCN
- 235550
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 130
- Average residents per day
- 110
- Ownership
- For-profit, corporation
- Legal business name
- Willowbrook Acquisition Company, LLC
- Chain
- Ciena Healthcare/laurel Health Care (81 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 14, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 27, 2025. CMS lists 46 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 16, 2023 to Mar 16, 2026): 14 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 16, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 5, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Feb 5, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Nov 13, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 27, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 27, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 27, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Jun 27, 2025 | Provide routine and 24-hour emergency dental care for each resident. | D |
| Jun 27, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Jun 27, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| Jun 27, 2025 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be… | E |
| Jun 27, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
Fines and payment denials
CMS records 2 fines totalling $89,021 and 1 denial of Medicare payment for new admissions in the last three years.
| May 23, 2024 | Fine: $58,422 |
| May 23, 2024 | Payment denial for 10 days from Jun 22, 2024 |
| Dec 20, 2023 | Fine: $30,599 |
Staffing
- Total nurse staffing per resident per day
- 4.02 hours
- Registered nurse (RN) time per resident per day
- 0.64 hours
- Nurse aide time per resident per day
- 2.19 hours
- Total nurse staffing on weekends
- 3.45 hours
- Nursing staff turnover (yearly)
- 38%
- RN turnover (yearly)
- 46%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.