Evergreen Health and Rehabilitation Center
Nursing home in Southfield, MI
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 19933 West Thirteen Mile Road, Southfield, MI 48076
- Phone
- (248) 203-9000
- Listed under
- For-profit
- Medicare CCN
- 235582
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 172
- Average residents per day
- 157
- Ownership
- For-profit, corporation
- Legal business name
- Evergreen Health and Rehabilitation Center LLC
- Chain
- Optalis Health & Rehabilitation (36 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 7, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 11, 2025. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 29, 2023 to Apr 7, 2026): 24 from complaint inspections, 5 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 7, 2026 | Respond appropriately to all alleged violations. | D |
| Apr 7, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Sep 11, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Sep 11, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 11, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Sep 11, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| Sep 11, 2025 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| Sep 11, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Aug 6, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 8, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 8, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Feb 20, 2025 | Give the resident's representative the ability to exercise the resident's rights. | D |
Fines and payment denials
CMS records 1 fine totalling $28,815 in the last three years.
| Mar 14, 2024 | Fine: $28,815 |
Staffing
- Total nurse staffing per resident per day
- 3.91 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 1.97 hours
- Total nurse staffing on weekends
- 3.41 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 39%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.