Nursing HomeInspections

Optalis Health and Rehabilitation of Troy

Nursing home in Troy, MI

Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

Call (248) 729-4400Send a messageMap ↗

Public-record details

Address
925 W South Blvd, Troy, MI 48085
Phone
(248) 729-4400
Listed under
For-profit
Medicare CCN
235626
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
160
Average residents per day
118
Ownership
For-profit, corporation
Legal business name
Optalis Troy Opco LLC
Chain
Optalis Health & Rehabilitation (36 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 16, 2007
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235626. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 11, 2026. CMS lists 68 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 28, 2023 to Jun 16, 2026): 41 from complaint inspections, 8 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 16, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Mar 11, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 11, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 11, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 11, 2026Provide activities to meet all resident's needs.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 11, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Mar 11, 2026Implement a program that monitors antibiotic use.
Infection Control		E
Potential for more than minimal harm, pattern
Mar 11, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental		E
Potential for more than minimal harm, pattern
Mar 11, 2026Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Mar 2, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated
Dec 30, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 21, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 68. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $388,982 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 25, 2025Fine: $67,909
Apr 9, 2025Fine: $224,315
Oct 23, 2023Fine: $6,293
Sep 28, 2023Fine: $87,291
Sep 28, 2023Payment denial for 19 days from Oct 27, 2023
Sep 18, 2023Fine: $3,174

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.94 hours
Registered nurse (RN) time per resident per day
0.49 hours
Nurse aide time per resident per day
1.98 hours
Total nurse staffing on weekends
3.33 hours
Nursing staff turnover (yearly)
58%
RN turnover (yearly)
61%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Troy

Regency at Troy2685 West Maple Road · Troy, MI 48084 · (248) 965-7900 · For-profit50 health citations in 3 inspection cycles · last standard inspection Mar 27, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)

All 2 in Troy →