Regency at Lansing West
Nursing home in Lansing, MI
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 12200 Broadbent, Lansing, MI 48917
- Phone
- (517) 731-6200
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 235706
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 107
- Ownership
- For-profit, limited Liability company
- Legal business name
- Eaton Care Center, LLC
- Chain
- Ciena Healthcare/laurel Health Care (81 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 2, 2015
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 13, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 15, 2023 to Mar 5, 2026): 7 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 5, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 5, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Feb 20, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jan 3, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jul 26, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Jul 26, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jul 26, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| Jul 26, 2024 | Provide enough food/fluids to maintain a resident's health. | D |
| Oct 31, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Oct 11, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| May 15, 2023 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C |
| May 15, 2023 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.74 hours
- Registered nurse (RN) time per resident per day
- 1.05 hours
- Nurse aide time per resident per day
- 1.99 hours
- Total nurse staffing on weekends
- 3.34 hours
- Nursing staff turnover (yearly)
- 44%
- RN turnover (yearly)
- 23%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.