Charter House INC
Nursing home in Rochester, MN
Medicare-certified5★ overall (CMS)
Public-record details
- Address
- 211 Northwest Second Street, Rochester, MN 55901
- Phone
- (507) 266-7862
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 245282
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 32
- Average residents per day
- 13
- Ownership
- Nonprofit, corporation
- Legal business name
- Charterhouse INC
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jul 1, 1985
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 31, 2025. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 16, 2023 to May 19, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 19, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Oct 16, 2024 | Provide and implement an infection prevention and control program. | D |
| Oct 16, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| Aug 29, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | C |
| Aug 29, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 29, 2024 | Respond appropriately to all alleged violations. | D |
| Feb 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Nov 16, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Nov 16, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Nov 16, 2023 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records 1 fine totalling $8,824 in the last three years.
| Feb 12, 2024 | Fine: $8,824 |
Staffing
- Total nurse staffing per resident per day
- 9.47 hours
- Registered nurse (RN) time per resident per day
- 3.47 hours
- Nurse aide time per resident per day
- 4.49 hours
- Total nurse staffing on weekends
- 8.20 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 46%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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