Charter House INC
Nursing home in Rochester, MN
Medicare-certified4★ overall (CMS)
We send it to Charter House INC if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (507) 266-7862.
Public-record details
- Address
- 211 Northwest Second Street, Rochester, MN 55901
- Phone
- (507) 266-7862
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 245282
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 32
- Average residents per day
- 10
- Ownership
- Nonprofit, corporation
- Legal business name
- Charterhouse INC
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jul 1, 1985
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 31, 2025. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 16, 2023 to May 19, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 19, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Oct 16, 2024 | Provide and implement an infection prevention and control program. | D |
| Oct 16, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| Aug 29, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | C |
| Aug 29, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 29, 2024 | Respond appropriately to all alleged violations. | D |
| Feb 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Nov 16, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Nov 16, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Nov 16, 2023 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records 1 fine totalling $8,824 in the last three years.
| Feb 12, 2024 | Fine: $8,824 |
Staffing
- Total nurse staffing per resident per day
- 11.65 hours
- Registered nurse (RN) time per resident per day
- 4.39 hours
- Nurse aide time per resident per day
- 5.06 hours
- Total nurse staffing on weekends
- 9.38 hours
- Nursing staff turnover (yearly)
- 55%
- RN turnover (yearly)
- 62%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Rochester
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error