Willow Creek Retirement Center
Nursing home in Byram, MS
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 49 Willow Creek Lane, Byram, MS 39272
- Phone
- (601) 863-4201
- Listed under
- For-profit
- Medicare CCN
- 255300
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 88
- Average residents per day
- 79
- Ownership
- For-profit, limited Liability company
- Legal business name
- Wcrl, LLC
- Chain
- Briar Hill Management (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 2003
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 5, 2026. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 23, 2023 to Jun 4, 2026): 9 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 4, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jun 4, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Mar 5, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Mar 5, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Mar 5, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 5, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Mar 5, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Mar 5, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| Mar 5, 2026 | Provide and implement an infection prevention and control program. | F |
| Jan 6, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E |
| Nov 7, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Nov 7, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
Fines and payment denials
CMS records 1 fine totalling $8,018 in the last three years.
| Sep 12, 2024 | Fine: $8,018 |
Staffing
- Total nurse staffing per resident per day
- 4.05 hours
- Registered nurse (RN) time per resident per day
- 0.55 hours
- Nurse aide time per resident per day
- 2.41 hours
- Total nurse staffing on weekends
- 3.64 hours
- Nursing staff turnover (yearly)
- 53%
- RN turnover (yearly)
- 57%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.