Friendship Village Sunset Hills

Nursing home in Saint Louis, MO

Medicare & Medicaid certified3★ overall (CMS)

Call (314) 270-7777 Send a message Map ↗

Public-record details

Address: 12651 Village Circle Drive, Saint Louis, MO 63127
Phone: (314) 270-7777
Listed under: Nonprofit, Part of a retirement community
Medicare CCN: 265136
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 144
Average residents per day: 131
Ownership: Nonprofit, corporation
Legal business name: Friendship Village of South County
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Dec 19, 1978
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 265136. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 28, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 28, 2019 to Jan 28, 2025): 6 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Jan 28, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 28, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jan 28, 2025	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Jan 28, 2025	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Jan 28, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jan 28, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	E Potential for more than minimal harm, pattern
Jan 28, 2025	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services	E Potential for more than minimal harm, pattern
Jan 28, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	E Potential for more than minimal harm, pattern
Jan 28, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service	E Potential for more than minimal harm, pattern
Apr 15, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	J Immediate jeopardy, isolated
Feb 1, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Sep 28, 2023	Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,433 in the last three years.

Apr 15, 2024

Fine: $14,433

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.60 hours
Registered nurse (RN) time per resident per day: 0.54 hours
Nurse aide time per resident per day: 2.95 hours
Total nurse staffing on weekends: 4.43 hours
Nursing staff turnover (yearly): 48%
RN turnover (yearly): 39%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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