Manchester Rehab and Healthcare Center
Nursing home in Ballwin, MO
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 312 Solley Drive, Ballwin, MO 63021
- Phone
- (636) 391-0666
- Listed under
- For-profit
- Medicare CCN
- 265352
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 137
- Average residents per day
- 87
- Ownership
- For-profit, corporation
- Legal business name
- Manchester Operator LLC
- Chain
- Ama Holdings (13 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 18, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 23, 2025. CMS lists 53 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 25, 2020 to May 23, 2025): 17 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 23, 2025 | Ensure each resident receives an accurate assessment. | D |
| May 23, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 23, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| May 23, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| May 23, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| May 23, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| May 23, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E |
| May 23, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| May 23, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| May 23, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| May 23, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Nov 7, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records 1 fine totalling $197,132 and 1 denial of Medicare payment for new admissions in the last three years.
| May 23, 2025 | Fine: $197,132 |
| May 23, 2025 | Payment denial for 12 days from Jun 28, 2025 |
Staffing
- Total nurse staffing per resident per day
- 3.23 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 2.36 hours
- Total nurse staffing on weekends
- 2.90 hours
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.