Nursing HomeInspections

Crystal Oaks

Nursing home in Festus, MO

Medicare & Medicaid certified4★ overall (CMS)

Call (636) 933-1818Send a messageMap ↗

Public-record details

Address
1500 Calvary Church Road, Festus, MO 63028
Phone
(636) 933-1818
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
265369
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
131
Average residents per day
121
Ownership
For-profit, limited Liability company
Legal business name
Crystal Oaks Nursing and Rehab LLC
Chain
Shafiq Malik (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 265369. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 4, 2025. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 27, 2023 to Dec 4, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 4, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 4, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Aug 22, 2024Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights		C
Potential for minimal harm, widespread
Aug 22, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 22, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Aug 22, 2024Provide activities to meet all resident's needs.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Aug 22, 2024Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Aug 22, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental		E
Potential for more than minimal harm, pattern
Aug 22, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Mar 21, 2024Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		J
Immediate jeopardy, isolated
Jan 27, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jan 27, 2023Dispose of garbage and refuse properly.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $165,187 in the last three years.

Mar 21, 2024Fine: $165,187

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.10 hours
Registered nurse (RN) time per resident per day
0.39 hours
Nurse aide time per resident per day
2.96 hours
Total nurse staffing on weekends
3.64 hours
Nursing staff turnover (yearly)
49%
RN turnover (yearly)
47%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Festus

Fountainbleau Nursing Center1349 Highway 61 · Festus, MO 63028 · (636) 937-3500 · For-profit19 health citations in 3 inspection cycles · last standard inspection Feb 12, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Superior Manor of Festus, LLC12827 State Rd Highway Tt · Festus, MO 63028 · (314) 624-5575 · For-profit61 health citations in 3 inspection cycles · last standard inspection May 16, 2025 · $36,697 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Festus →