Northwood Hills Care Center
Nursing home in Humansville, MO
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 800 N Arthur St, Humansville, MO 65674
- Phone
- (417) 754-2208
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 265381
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 120
- Average residents per day
- 89
- Ownership
- For-profit, corporation
- Legal business name
- Northwood Hills Care Center, LLC
- Chain
- Life Care Centers of America (194 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 18, 2024. CMS lists 36 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 6, 2019 to Jun 11, 2026): 6 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 11, 2026 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Jun 11, 2026 | Provide and implement an infection prevention and control program. | D |
| Jun 11, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Jan 28, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Nov 18, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Nov 18, 2024 | Provide care or services that was trauma informed and/or culturally competent. | D |
| Nov 18, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Nov 18, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| Nov 18, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Nov 18, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E |
| Nov 18, 2024 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E |
| Nov 18, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.47 hours
- Registered nurse (RN) time per resident per day
- 0.29 hours
- Nurse aide time per resident per day
- 2.34 hours
- Total nurse staffing on weekends
- 3.06 hours
- Nursing staff turnover (yearly)
- 44%
- RN turnover (yearly)
- 38%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.