Nursing HomeInspections

Heartland Care and Rehabilitation Center

Nursing home in Cape Girardeau, MO

Medicare & Medicaid certified4★ overall (CMS)

Call (573) 334-5225Send a messageMap ↗

Public-record details

Address
2525 Boutin Drive, Cape Girardeau, MO 63701
Phone
(573) 334-5225
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
265503
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
5 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
102
Average residents per day
71
Ownership
For-profit, individual
Legal business name
Cape Girardeau I INC
Chain
Circle B Enterprises (36 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 11, 1992
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 265503. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 17, 2025. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 8, 2023 to Nov 17, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Nov 17, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 17, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Oct 25, 2024Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights		C
Potential for minimal harm, widespread
Oct 25, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Oct 25, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Oct 25, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Oct 25, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jun 8, 2023Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning		C
Potential for minimal harm, widespread
Jun 8, 2023Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 8, 2023Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental		D
Potential for more than minimal harm, isolated
Jun 8, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.05 hours
Registered nurse (RN) time per resident per day
0.35 hours
Nurse aide time per resident per day
2.05 hours
Total nurse staffing on weekends
2.53 hours
Nursing staff turnover (yearly)
66%
RN turnover (yearly)
56%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Cape Girardeau

Fountainbleau Lodge2001 North Kingshighway · Cape Girardeau, MO 63701 · (573) 335-1999 · For-profit20 health citations in 3 inspection cycles · last standard inspection Sep 4, 2025 · $8,827 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)The Lutheran Home2825 Bloomfield Road · Cape Girardeau, MO 63703 · (573) 335-0158 · Nonprofit8 health citations in 3 inspection cycles · last standard inspection Mar 28, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Chateau Girardeau3120 Independence Street · Cape Girardeau, MO 63703 · (573) 335-1281 · Nonprofit20 health citations in 3 inspection cycles · last standard inspection Apr 10, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Ratliff Care Center717 North Sprigg · Cape Girardeau, MO 63701 · (573) 335-5810 · For-profit20 health citations in 3 inspection cycles · last standard inspection May 30, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Life Care Center of Cape Girardeau365 South Broadview Street · Cape Girardeau, MO 63703 · (573) 335-2086 · For-profit45 health citations in 3 inspection cycles · last standard inspection May 22, 2025 · $149,578 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 6 in Cape Girardeau →