Windsor Estates of St Charles

Public-record details

Address

2150 West Randolph Street, Saint Charles, MO 63301

Phone

(636) 946-4966

Listed under

For-profit

Medicare CCN

265518

Overall star rating

1 of 5 ★☆☆☆☆

Health inspection rating

1 of 5

Staffing rating

1 of 5

Quality measures rating

2 of 5

Certified beds

81

Average residents per day

73

Ownership

For-profit, limited Liability company

Legal business name

St Charles Opco LLC

Chain

Tutera Senior Living & Health Care (25 facilities)

Certified for

Medicare and Medicaid

First approved by Medicare/Medicaid

Dec 3, 1992

Changed ownership in last 12 months

No

Continuing care retirement community

No

Located inside a hospital

No

Resident or family council

Resident council

Sprinklers in all required areas

Yes

CMS certification number 265518. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 21, 2024. CMS lists 78 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 22, 2019 to Jun 29, 2026): 36 from complaint inspections, 14 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Showing the 12 most recent of 78. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 8 fines totalling $364,413 and 2 denials of Medicare payment for new admissions in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

3.53 hours

Registered nurse (RN) time per resident per day

0.20 hours

Nurse aide time per resident per day

2.19 hours

Total nurse staffing on weekends

3.07 hours

Nursing staff turnover (yearly)

71%

Administrators who left in the past year

0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.