Normandy Nursing Center
Nursing home in Saint Louis, MO
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
We send it to Normandy Nursing Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (314) 862-0555.
Public-record details
- Address
- 7301 St Charles Rock Rd, Saint Louis, MO 63133
- Phone
- (314) 862-0555
- Listed under
- For-profit
- Medicare CCN
- 265578
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 116
- Average residents per day
- 96
- Ownership
- For-profit, corporation
- Legal business name
- Normandy Healthcare LLC
- Chain
- Mgm Healthcare (27 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 11, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 16, 2025. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 15, 2020 to Jun 30, 2026): 13 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 30, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jun 30, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Aug 21, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 16, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| May 16, 2025 | 1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to. | D |
| May 16, 2025 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D |
| May 16, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| May 16, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 16, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 16, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 16, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| May 16, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
Fines and payment denials
CMS records 2 fines totalling $37,665 and 1 denial of Medicare payment for new admissions in the last three years.
| Jun 30, 2026 | Fine: $28,350 |
| May 16, 2025 | Payment denial for 12 days from Jun 20, 2025 |
| Oct 20, 2023 | Fine: $9,315 |
Staffing
- Total nurse staffing per resident per day
- 3.40 hours
- Registered nurse (RN) time per resident per day
- 0.39 hours
- Nurse aide time per resident per day
- 2.27 hours
- Total nurse staffing on weekends
- 2.83 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Saint Louis
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error