Nursing HomeInspections

Hidden Lake Health Care Center

Nursing home in Saint Louis, MO

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

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Public-record details

Address
11728 Hidden Lake Drive, Saint Louis, MO 63138
Phone
(314) 355-8833
Listed under
For-profit, Part of a retirement community
Medicare CCN
265735
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
1 of 5
Certified beds
67
Average residents per day
62
Ownership
For-profit, limited Liability company
Legal business name
Hidden Lake Health Care Center, LLC
Chain
Reliant Care Management (35 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 26, 2002
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 265735. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Aug 19, 2024. CMS lists 82 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 27, 2019 to Aug 10, 2026): 20 from complaint inspections, 7 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Aug 10, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern
May 21, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Apr 22, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 30, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 25, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 25, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 11, 2024Honor the resident's right to manage his or her financial affairs.
Resident Rights · complaint inspection
E
Potential for more than minimal harm, pattern
Dec 11, 2024Assure the security of all personal funds of residents deposited with the facility.
Resident Rights · complaint inspection
E
Potential for more than minimal harm, pattern
Oct 8, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 30, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 30, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Aug 19, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights
C
Potential for minimal harm, widespread

Showing the 12 most recent of 82. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $143,245 and 1 denial of Medicare payment for new admissions in the last three years.

May 21, 2026Fine: $19,635
Aug 19, 2024Fine: $96,420
Aug 19, 2024Payment denial for 51 days from Sep 25, 2024
Jun 4, 2024Fine: $27,190

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.76 hours
Registered nurse (RN) time per resident per day
0.18 hours
Nurse aide time per resident per day
2.00 hours
Total nurse staffing on weekends
2.48 hours
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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