Nursing HomeInspections

Norterre

Nursing home in Liberty, MO

Medicare & Medicaid certified3★ overall (CMS)

Call (816) 479-4793Send a messageMap ↗

Public-record details

Address
2555 Norterre Circle, Liberty, MO 64068
Phone
(816) 479-4793
Listed under
For-profit, No fines in 3 years
Medicare CCN
265867
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
60
Average residents per day
55
Ownership
For-profit, corporation
Legal business name
Lhlc Operations LLC
Chain
Tutera Senior Living & Health Care (25 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 28, 2018
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 265867. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 16, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 23, 2019 to Nov 20, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Nov 20, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 16, 2025Ensure the activities program is directed by a qualified professional.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 16, 2025Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights		E
Potential for more than minimal harm, pattern
Jan 16, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Jan 16, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Jan 16, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jan 16, 2025Provide activities to meet all resident's needs.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jan 16, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jan 16, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jan 16, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Jan 16, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jan 16, 2025Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Environmental		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.95 hours
Registered nurse (RN) time per resident per day
0.56 hours
Nurse aide time per resident per day
2.64 hours
Total nurse staffing on weekends
4.30 hours
Nursing staff turnover (yearly)
56%
RN turnover (yearly)
75%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Liberty

Pleasant Valley Manor Care Center6814 Sobbie Road · Liberty, MO 64068 · (816) 781-5277 · For-profit24 health citations in 3 inspection cycles · last standard inspection Sep 5, 2025 · $24,235 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Avalon View Health and Wellness1200 West College Street · Liberty, MO 64068 · (816) 781-3020 · For-profit45 health citations in 3 inspection cycles · last standard inspection Sep 19, 2025 · $14,267 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

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