Arbor Hills Care & Rehab Center
Nursing home in Ferguson, MO
Medicare & Medicaid certified1★ overall (CMS)
We send it to Arbor Hills Care & Rehab Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (314) 524-1111.
Public-record details
- Address
- 800 Chambers Road, Ferguson, MO 63135
- Phone
- (314) 524-1111
- Listed under
- For-profit
- Medicare CCN
- 265883
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 150
- Average residents per day
- 90
- Ownership
- For-profit, limited Liability company
- Legal business name
- Arbor Hills Healthcare, LLC
- Chain
- Mgm Healthcare (27 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 19, 2022
- Changed ownership in last 12 months
- Yes
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 20, 2026. CMS lists 65 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 20, 2023 to Feb 20, 2026): 49 from complaint inspections, 7 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 20, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Feb 20, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 20, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Feb 20, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Feb 20, 2026 | Ensure that residents are free from significant medication errors. | D |
| Feb 20, 2026 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| Feb 20, 2026 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D |
| Feb 20, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Feb 20, 2026 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E |
| Feb 20, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E |
| Feb 20, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Feb 20, 2026 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records 2 fines totalling $282,840 and 2 denials of Medicare payment for new admissions in the last three years.
| Jan 28, 2025 | Fine: $127,275 |
| Jan 28, 2025 | Payment denial for 43 days from Mar 5, 2025 |
| May 17, 2024 | Fine: $155,565 |
| May 17, 2024 | Payment denial for 37 days from Jun 25, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.51 hours
- Registered nurse (RN) time per resident per day
- 0.38 hours
- Nurse aide time per resident per day
- 2.53 hours
- Total nurse staffing on weekends
- 2.88 hours
- Nursing staff turnover (yearly)
- 76%
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Ferguson
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error