Nursing HomeInspections

Brendan House

Nursing home in Kalispell, MT

Medicare & Medicaid certified3★ overall (CMS)

Call (406) 751-6500Send a messageMap ↗

Public-record details

Address
350 Conway Dr, Kalispell, MT 59901
Phone
(406) 751-6500
Listed under
Nonprofit
Medicare CCN
275109
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
1 of 5
Certified beds
110
Average residents per day
92
Ownership
Nonprofit, corporation
Legal business name
Northwest Horizons INC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 17, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 275109. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 17, 2025. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2023 to Jul 17, 2025): 3 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 17, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 17, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 17, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 17, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Jul 17, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jul 17, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jul 17, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 17, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 17, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 17, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 17, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jul 17, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $92,755 in the last three years.

Jul 17, 2025Fine: $56,940
Sep 14, 2023Fine: $35,815

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.60 hours
Registered nurse (RN) time per resident per day
1.28 hours
Nurse aide time per resident per day
2.67 hours
Total nurse staffing on weekends
4.18 hours
Nursing staff turnover (yearly)
56%
RN turnover (yearly)
56%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Kalispell

Immanuel Skilled Care Center185 Crestline Ave · Kalispell, MT 59901 · (406) 752-9622 · Nonprofit21 health citations in 3 inspection cycles · last standard inspection Dec 31, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Kalispell Rehabilitation and Nursing LLC171 Heritage Way · Kalispell, MT 59901 · (406) 755-0800 · For-profit85 health citations in 3 inspection cycles · last standard inspection Mar 12, 2026 · $320,155 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

All 3 in Kalispell →