Douglas County Health Center

Nursing home in Omaha, NE

Medicare & Medicaid certified3★ overall (CMS)

Call (402) 444-7041 Send a message Map ↗

Public-record details

Address: 4102 Woolworth Avenue, Omaha, NE 68105
Phone: (402) 444-7041
Listed under: Government-owned
Medicare CCN: 285019
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 5 of 5
Quality measures rating: 4 of 5
Certified beds: 254
Average residents per day: 228
Ownership: Government, city/county
Legal business name: Douglas County Nebraska
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 24, 1967
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 285019. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 13, 2025. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 16, 2023 to Oct 30, 2025): 8 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Oct 30, 2025	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Oct 30, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	G Actual harm, isolated
May 13, 2025	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
May 13, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 13, 2025	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 13, 2025	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 13, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 13, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 13, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 13, 2025	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 13, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 13, 2025	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 33. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Oct 30, 2025

Payment denial for 8 days from Dec 4, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.78 hours
Registered nurse (RN) time per resident per day: 1.01 hours
Nurse aide time per resident per day: 3.26 hours
Total nurse staffing on weekends: 4.39 hours
Nursing staff turnover (yearly): 15%
RN turnover (yearly): 13%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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