Emerald Nursing & Rehabilitation Mercy
Nursing home in Omaha, NE
Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)
We send it to Emerald Nursing & Rehabilitation Mercy if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (402) 397-1220.
Public-record details
- Address
- 7410 Mercy Road, Omaha, NE 68124
- Phone
- (402) 397-1220
- Listed under
- For-profit
- Medicare CCN
- 285058
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 174
- Average residents per day
- 95
- Ownership
- For-profit, limited Liability company
- Legal business name
- Mercy Care Center LLC
- Chain
- Emerald Healthcare (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 22, 1981
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 20, 2025. CMS lists 81 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 14, 2023 to Jul 20, 2026): 66 from complaint inspections, 9 at the “actual harm” level or higher. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 20, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jul 20, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | H |
| Jun 16, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 16, 2026 | Respond appropriately to all alleged violations. | D |
| Jun 16, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jun 16, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 16, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jun 16, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F |
| Jun 16, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | H |
| Jun 16, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | H |
| Jun 16, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | H |
| May 7, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
Fines and payment denials
CMS records 3 fines totalling $370,687 and 1 denial of Medicare payment for new admissions in the last three years.
| Mar 18, 2026 | Fine: $324,810 |
| Mar 18, 2026 | Payment denial for 850 days from Apr 9, 2026 |
| Jul 28, 2025 | Fine: $22,386 |
| Nov 14, 2024 | Fine: $23,491 |
Staffing
- Total nurse staffing per resident per day
- 3.47 hours
- Registered nurse (RN) time per resident per day
- 0.32 hours
- Nurse aide time per resident per day
- 2.25 hours
- Total nurse staffing on weekends
- 3.07 hours
- Nursing staff turnover (yearly)
- 67%
- RN turnover (yearly)
- 73%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error