Nursing HomeInspections

Hillcrest Country Estates-Cottages

Nursing home in Papillion, NE

Medicare & Medicaid certified2★ overall (CMS)

Call (402) 885-7000Send a messageMap ↗

Public-record details

Address
6082 Grand Lodge Avenue, Papillion, NE 68133
Phone
(402) 885-7000
Listed under
For-profit, No fines in 3 years, Part of a retirement community
Medicare CCN
285293
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
48
Average residents per day
44
Ownership
For-profit, limited Liability company
Legal business name
Hce-Cottages LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 2015
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 285293. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 14, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 21, 2023 to Apr 14, 2025): 13 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 14, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 14, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 14, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Apr 14, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 14, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 14, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Apr 14, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Apr 14, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Apr 14, 2025Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 24, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 24, 2024Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 24, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.77 hours
Registered nurse (RN) time per resident per day
0.88 hours
Nurse aide time per resident per day
3.29 hours
Total nurse staffing on weekends
4.26 hours
Nursing staff turnover (yearly)
69%
RN turnover (yearly)
86%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Papillion

Brookestone of Papillion610 South Polk Street · Papillion, NE 68046 · (402) 339-7700 · Nonprofit7 health citations in 3 inspection cycles · last standard inspection Feb 20, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Hillcrest Shadow Lake LLC1507 E Gold Coast Road · Papillion, NE 68046 · (402) 339-6010 · For-profit34 health citations in 3 inspection cycles · last standard inspection Apr 22, 2025 · no CMS fines in 3 yrsMedicaid-certified1★ overall (CMS)

All 3 in Papillion →