Hillcrest Millard LLC
Nursing home in Omaha, NE
Medicare & Medicaid certified2★ overall (CMS)
We send it to Hillcrest Millard LLC if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (531) 365-3000.
Public-record details
- Address
- 13225 Westwood Lane, Omaha, NE 68144
- Phone
- (531) 365-3000
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 285302
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 76
- Average residents per day
- 64
- Ownership
- For-profit, limited Liability company
- Legal business name
- Hillcrest Millard, LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 23, 2018
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 24, 2026. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 3, 2023 to Jul 21, 2026): 13 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 21, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jul 21, 2026 | Provide and implement an infection prevention and control program. | D |
| Feb 24, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 24, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Feb 24, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| Feb 24, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Feb 24, 2026 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F |
| Feb 24, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 12, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Sep 12, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Sep 12, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Sep 12, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.47 hours
- Registered nurse (RN) time per resident per day
- 0.67 hours
- Nurse aide time per resident per day
- 2.84 hours
- Total nurse staffing on weekends
- 4.16 hours
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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