Ridgewood Center, Genesis HealthCare
Nursing home in Bedford, NH
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 25 Ridgewood Road, Bedford, NH 03110
- Phone
- (603) 623-8805
- Listed under
- For-profit
- Medicare CCN
- 305052
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 150
- Average residents per day
- 110
- Ownership
- For-profit, limited Liability company
- Legal business name
- 25 Ridgewood Road Operations LLC
- Chain
- Genesis Healthcare (184 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 1, 1995
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 11, 2026. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 31, 2023 to Feb 11, 2026): 2 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 11, 2026 | Assist a resident in gaining access to vision and hearing services. | D |
| Feb 11, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Feb 11, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 11, 2026 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D |
| Feb 11, 2026 | Provide and implement an infection prevention and control program. | D |
| Jan 8, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jan 8, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jan 8, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Jan 8, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Jan 8, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jun 21, 2024 | Provide and implement an infection prevention and control program. | J |
| Oct 31, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
Fines and payment denials
CMS records 1 fine totalling $15,646 in the last three years.
| Jun 21, 2024 | Fine: $15,646 |
Staffing
- Total nurse staffing per resident per day
- 3.27 hours
- Registered nurse (RN) time per resident per day
- 1.12 hours
- Nurse aide time per resident per day
- 1.73 hours
- Total nurse staffing on weekends
- 2.96 hours
- Nursing staff turnover (yearly)
- 38%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.