Nursing HomeInspections

Complete Care at Summit Ridge

Nursing home in West Orange, NJ

Medicare & Medicaid certified4★ overall (CMS)

Call (973) 736-2000Send a messageMap ↗

Public-record details

Address
20 Summit Street, West Orange, NJ 07052
Phone
(973) 736-2000
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
315038
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
152
Average residents per day
146
Ownership
For-profit, limited Liability company
Legal business name
Summit Ridge Care LLC
Chain
Complete Care (85 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1973
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 315038. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 27, 2025. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 29, 2021 to Nov 20, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Nov 20, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 20, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 20, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 27, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
May 27, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
May 27, 2025Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights		D
Potential for more than minimal harm, isolated
May 27, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
May 27, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 27, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 27, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
May 27, 2025Keep all essential equipment working safely.
Environmental		D
Potential for more than minimal harm, isolated
Apr 4, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 26. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.56 hours
Registered nurse (RN) time per resident per day
0.52 hours
Nurse aide time per resident per day
2.20 hours
Total nurse staffing on weekends
3.23 hours
Nursing staff turnover (yearly)
39%
RN turnover (yearly)
42%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in West Orange

Alaris Health at West Orange5 Brook End Drive · West Orange, NJ 07052 · (973) 324-3000 · For-profit18 health citations in 3 inspection cycles · last standard inspection May 21, 2026 · $64,410 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Stratford Manor Rehabilitation and Care Center787 Northfield Ave · West Orange, NJ 07052 · (973) 731-4500 · For-profit23 health citations in 3 inspection cycles · last standard inspection Sep 22, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Daughters of Israel Pleasant Valley Home1155 Pleasant Valley Way · West Orange, NJ 07052 · (973) 731-5100 · Nonprofit26 health citations in 3 inspection cycles · last standard inspection Mar 12, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Green Hill103 Pleasant Valley Way · West Orange, NJ 07052 · (973) 731-2300 · Nonprofit25 health citations in 3 inspection cycles · last standard inspection Feb 24, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)

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