Nursing HomeInspections

Complete Care at Voorhees, LLC

Nursing home in Voorhees, NJ

Medicare & Medicaid certified2★ overall (CMS)

Call (856) 751-1600Send a messageMap ↗

Public-record details

Address
3001 Evesham Road, Voorhees, NJ 08043
Phone
(856) 751-1600
Listed under
For-profit
Medicare CCN
315219
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
190
Average residents per day
179
Ownership
For-profit, limited Liability company
Legal business name
Complete Care at Voorhees LLC
Chain
Complete Care (85 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 28, 1986
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 315219. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 13, 2025. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 7, 2022 to Feb 19, 2026): 10 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Feb 19, 2026Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 29, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
May 2, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 13, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 13, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
E
Potential for more than minimal harm, pattern
Jan 13, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection
E
Potential for more than minimal harm, pattern
Jan 13, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection
E
Potential for more than minimal harm, pattern
Jan 13, 2025Provide appropriate foot care.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern
Jan 13, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Jan 13, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · complaint inspection
E
Potential for more than minimal harm, pattern
Jan 13, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 35. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $23,520 in the last three years.

May 1, 2026Fine: $23,520

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.53 hours
Registered nurse (RN) time per resident per day
0.32 hours
Nurse aide time per resident per day
2.24 hours
Total nurse staffing on weekends
3.34 hours
Nursing staff turnover (yearly)
56%
RN turnover (yearly)
50%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Voorhees

Complete Care at Kresson View, LLC2601 Evesham Road · Voorhees, NJ 08043 · (856) 596-1113 · For-profit24 health citations in 3 inspection cycles · last standard inspection Aug 5, 2025 · $34,515 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Echelon Care & Rehab1302 Laurel Oak Road · Voorhees, NJ 08043 · (856) 346-1200 · For-profit25 health citations in 3 inspection cycles · last standard inspection Jun 25, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Lions Gate1100 Laurel Oak Road · Voorhees, NJ 08043 · (856) 667-3100 · Nonprofit14 health citations in 3 inspection cycles · last standard inspection Feb 13, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Autumn Lake Healthcare at Voorhees1086 Dumont Circle · Voorhees, NJ 08043 · (856) 454-9100 · For-profit25 health citations in 3 inspection cycles · last standard inspection Jul 24, 2025 · $84,835 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)CMS abuse iconThe Subacute at Autumn Lake Healthcare113 Route 73 · Voorhees, NJ 08043 · (856) 809-3500 · For-profit26 health citations in 3 inspection cycles · last standard inspection Mar 24, 2026 · $130,206 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Voorhees Pediatric Facility1304 Laurel Oak Road · Voorhees, NJ 08043 · (856) 346-3300 · For-profit27 health citations in 3 inspection cycles · last standard inspection May 23, 2025 · $33,579 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

All 7 in Voorhees →