Crest Haven Nursing and Rehabilitation Center
Nursing home in Cape May Court House, NJ
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 4 Moore Road, Cape May Court House, NJ 08210
- Phone
- (609) 465-1260
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 315294
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 180
- Average residents per day
- 96
- Ownership
- For-profit, individual
- Legal business name
- County of Cape May
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 7, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 14, 2025. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 17, 2023 to Oct 30, 2025): 6 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Oct 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Oct 30, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Apr 14, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Apr 14, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Apr 14, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Apr 14, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Apr 14, 2025 | Provide and implement an infection prevention and control program. | D |
| Apr 14, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E |
| Nov 26, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J |
| Nov 17, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Nov 17, 2023 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D |
| Nov 17, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
Fines and payment denials
CMS records 1 fine totalling $83,230 in the last three years.
| Nov 26, 2024 | Fine: $83,230 |
Staffing
- Total nurse staffing per resident per day
- 3.44 hours
- Registered nurse (RN) time per resident per day
- 0.32 hours
- Nurse aide time per resident per day
- 2.18 hours
- Total nurse staffing on weekends
- 3.08 hours
- Nursing staff turnover (yearly)
- 60%
- RN turnover (yearly)
- 82%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.