Complete Care at Harborage LLC
Nursing home in North Bergen, NJ
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 7600 River Rd, North Bergen, NJ 07047
- Phone
- (201) 854-5400
- Listed under
- For-profit
- Medicare CCN
- 315307
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 247
- Average residents per day
- 227
- Ownership
- For-profit, limited Liability company
- Chain
- Complete Care (85 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 2, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 1, 2026. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 26, 2023 to May 18, 2026): 10 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| May 18, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| May 18, 2026 | Respond appropriately to all alleged violations. | E |
| May 18, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
| May 1, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 1, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| May 1, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| May 1, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 1, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| May 1, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| May 1, 2026 | Ensure each resident receives an accurate assessment. | D |
| May 1, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 1, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
Fines and payment denials
CMS records 1 fine totalling $27,378 in the last three years.
| May 1, 2026 | Fine: $27,378 |
Staffing
- Total nurse staffing per resident per day
- 3.48 hours
- Registered nurse (RN) time per resident per day
- 0.77 hours
- Nurse aide time per resident per day
- 2.17 hours
- Total nurse staffing on weekends
- 3.06 hours
- Nursing staff turnover (yearly)
- 40%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.