Nursing HomeInspections

Complete Care at Marcella

Nursing home in Burlington, NJ

Medicare & Medicaid certified5★ overall (CMS)

Call (609) 387-9300Send a messageMap ↗

Public-record details

Address
2305 Rancocas Road, Burlington, NJ 08016
Phone
(609) 387-9300
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
315330
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
150
Average residents per day
143
Ownership
For-profit, limited Liability company
Legal business name
Complete Care at Marcella LLC
Chain
Complete Care (85 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 2, 1994
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 315330. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 24, 2025. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 11, 2021 to May 12, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
May 12, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection · under dispute review		J
Immediate jeopardy, isolated
Jul 24, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 24, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jan 21, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 7, 2024Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 21, 2023Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 21, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 21, 2023Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 21, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 21, 2023Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Nov 21, 2023Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Nov 21, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $62,666 in the last three years.

May 12, 2026Fine: $62,666

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.57 hours
Registered nurse (RN) time per resident per day
0.39 hours
Nurse aide time per resident per day
2.07 hours
Total nurse staffing on weekends
3.14 hours
Nursing staff turnover (yearly)
36%
RN turnover (yearly)
20%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Burlington

Complete Care at Burlington Woods, LLC115 Sunset Road · Burlington, NJ 08016 · (609) 387-3620 · For-profit23 health citations in 3 inspection cycles · last standard inspection Jun 4, 2025 · $63,469 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Masonic Village at Burlington902 Jacksonville Road · Burlington, NJ 08016 · (609) 239-3900 · Nonprofit14 health citations in 3 inspection cycles · last standard inspection Mar 28, 2025 · $178,446 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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