Complete Care at Arbors

Nursing home in Toms River, NJ

Medicare & Medicaid certified4★ overall (CMS)

Call (732) 914-0090 Send a message Map ↗

Public-record details

Address: 1750 Route 37 West, Toms River, NJ 08757
Phone: (732) 914-0090
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 315333
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 2 of 5
Quality measures rating: 5 of 5
Certified beds: 120
Average residents per day: 108
Ownership: For-profit, corporation
Legal business name: Complete Care at Arbors, LLC
Chain: Complete Care (85 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 14, 1994
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 315333. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 27, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 11, 2022 to Mar 27, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 27, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 27, 2025	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 27, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
Mar 27, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Mar 27, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Mar 27, 2025	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Mar 27, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Mar 27, 2025	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
May 17, 2024	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights	C Potential for minimal harm, widespread
May 17, 2024	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 17, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 17, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.17 hours
Registered nurse (RN) time per resident per day: 0.58 hours
Nurse aide time per resident per day: 1.68 hours
Total nurse staffing on weekends: 2.77 hours
Nursing staff turnover (yearly): 50%
RN turnover (yearly): 53%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Toms River

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