Casa Arena Healthcare LLC
Nursing home in Alamogordo, NM
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 205 Moonglow Avenue, Alamogordo, NM 88310
- Phone
- (575) 434-4510
- Listed under
- For-profit
- Medicare CCN
- 325043
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 117
- Average residents per day
- 96
- Ownership
- For-profit, corporation
- Legal business name
- Casa Arena Healthcare LLC
- Chain
- Opco Skilled Management (66 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 4, 1985
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 5, 2025. CMS lists 92 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 6, 2023 to May 11, 2026): 24 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 11, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Mar 13, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Mar 13, 2026 | Respond appropriately to all alleged violations. | D |
| Mar 13, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Mar 13, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| Dec 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jul 14, 2025 | Post nurse staffing information every day. | C |
| Jul 14, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jul 14, 2025 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Jul 14, 2025 | Assess the resident when there is a significant change in condition | D |
| Jun 5, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 5, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
Fines and payment denials
CMS records 2 fines totalling $124,375 in the last three years.
| Apr 24, 2024 | Fine: $108,316 |
| Oct 24, 2023 | Fine: $16,059 |
Staffing
- Total nurse staffing per resident per day
- 2.92 hours
- Registered nurse (RN) time per resident per day
- 0.29 hours
- Nurse aide time per resident per day
- 1.76 hours
- Total nurse staffing on weekends
- 2.68 hours
- Nursing staff turnover (yearly)
- 61%
- RN turnover (yearly)
- 70%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.