Albuquerque Heights Healthcare and Rehabilitation
Nursing home in Albuquerque, NM
Medicare & Medicaid certified3★ overall (CMS)
We send it to Albuquerque Heights Healthcare and Rehabilitation if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (505) 348-8300.
Public-record details
- Address
- 103 Hospital Loop NE, Albuquerque, NM 87109
- Phone
- (505) 348-8300
- Listed under
- For-profit
- Medicare CCN
- 325069
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 134
- Average residents per day
- 122
- Ownership
- For-profit, corporation
- Legal business name
- Albuquerque Heights Healthcare and Rehabilitation Center, LLC
- Chain
- Genesis Healthcare (183 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 1, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 15, 2025. CMS lists 83 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 23, 2023 to Jul 24, 2026): 37 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 24, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 22, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| May 22, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 22, 2026 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| Feb 3, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Feb 3, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Dec 31, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Dec 12, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Dec 12, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Dec 12, 2025 | Provide routine and 24-hour emergency dental care for each resident. | D |
| Dec 12, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| Dec 12, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
Fines and payment denials
CMS records 1 fine totalling $8,170 in the last three years.
| Aug 23, 2024 | Fine: $8,170 |
Staffing
- Total nurse staffing per resident per day
- 4.01 hours
- Registered nurse (RN) time per resident per day
- 1.21 hours
- Nurse aide time per resident per day
- 1.94 hours
- Total nurse staffing on weekends
- 3.46 hours
- Nursing staff turnover (yearly)
- 63%
- RN turnover (yearly)
- 47%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Albuquerque
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error