Nursing HomeInspections

The Pines at Glens Falls Ctr for Nursing & Rehab

Nursing home in Glens Falls, NY

Medicare & Medicaid certified2★ overall (CMS)

Call (518) 793-5163Send a messageMap ↗

Public-record details

Address
170 Warren Street, Glens Falls, NY 12801
Phone
(518) 793-5163
Listed under
For-profit, No fines in 3 years
Medicare CCN
335325
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
5 of 5
Certified beds
120
Average residents per day
117
Ownership
For-profit, limited Liability company
Legal business name
Glens Falls Crossings LLC
Chain
National Health Care Associates (42 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1971
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 335325. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 18, 2026. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 12, 2020 to Mar 18, 2026): 2 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 18, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 18, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 18, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 18, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Mar 18, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Mar 18, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · complaint inspection		F
Potential for more than minimal harm, widespread
Mar 18, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		F
Potential for more than minimal harm, widespread
Mar 18, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		F
Potential for more than minimal harm, widespread
Mar 18, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Mar 18, 2026Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Mar 22, 2023PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 22, 2023Dispose of garbage and refuse properly.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 18. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.29 hours
Registered nurse (RN) time per resident per day
0.56 hours
Nurse aide time per resident per day
1.70 hours
Total nurse staffing on weekends
2.86 hours
Nursing staff turnover (yearly)
58%
RN turnover (yearly)
68%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Glens Falls

Glens Falls Center for Rehabilitation and Nursing152 Sherman Avenue · Glens Falls, NY 12801 · (518) 793-2575 · For-profit15 health citations in 3 inspection cycles · last standard inspection Dec 18, 2023 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)

All 2 in Glens Falls →