Troy Victorian Rehabilitation & Nursing Care Cntr
Nursing home in Troy, NY
Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)
Public-record details
- Address
- 100 New Turnpike Road, Troy, NY 12182
- Phone
- (518) 235-1410
- Listed under
- For-profit
- Medicare CCN
- 335377
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 120
- Average residents per day
- 114
- Ownership
- For-profit, limited Liability company
- Legal business name
- Troy Diamond Operations LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 1973
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 18, 2026. CMS lists 69 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 20, 2023 to May 18, 2026): 33 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| May 18, 2026 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws,… | B |
| May 18, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 18, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| May 18, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 18, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 18, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 18, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 18, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 18, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 18, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 18, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 18, 2026 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
Fines and payment denials
CMS records 3 fines totalling $269,574 in the last three years.
| Mar 9, 2026 | Fine: $82,635 |
| May 9, 2025 | Fine: $162,434 |
| Jul 5, 2024 | Fine: $24,505 |
Staffing
- Total nurse staffing per resident per day
- 2.96 hours
- Registered nurse (RN) time per resident per day
- 0.42 hours
- Nurse aide time per resident per day
- 1.58 hours
- Total nurse staffing on weekends
- 2.46 hours
- Nursing staff turnover (yearly)
- 57%
- RN turnover (yearly)
- 58%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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