Crown Park Rehabilitation and Nursing Center
Nursing home in Cortland, NY
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 28 Kellogg Road, Cortland, NY 13045
- Phone
- (607) 753-9631
- Listed under
- For-profit
- Medicare CCN
- 335392
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 200
- Average residents per day
- 192
- Ownership
- For-profit, partnership
- Legal business name
- Ccrnc LLC
- Chain
- Upstate Services Group (17 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 21, 1973
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 17, 2025. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 18, 2019 to Jan 28, 2026): 4 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 28, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 4, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Jan 17, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jan 17, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jan 17, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| Jan 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Jan 17, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| Jan 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jan 17, 2025 | Provide and implement an infection prevention and control program. | E |
| Jan 17, 2025 | Keep all essential equipment working safely. | F |
| Jan 19, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jan 19, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
Fines and payment denials
CMS records 1 fine totalling $8,278 in the last three years.
| Sep 4, 2025 | Fine: $8,278 |
Staffing
- Total nurse staffing per resident per day
- 3.27 hours
- Registered nurse (RN) time per resident per day
- 0.33 hours
- Nurse aide time per resident per day
- 2.14 hours
- Total nurse staffing on weekends
- 2.77 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.