Orchard Rehabilitation & Nursing Center
Nursing home in Medina, NY
Medicare & Medicaid certified4★ overall (CMS)
We send it to Orchard Rehabilitation & Nursing Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (585) 798-4100.
Public-record details
- Address
- 600 Bates Road, Medina, NY 14103
- Phone
- (585) 798-4100
- Listed under
- For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 335397
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 160
- Average residents per day
- 144
- Ownership
- For-profit, limited Liability company
- Legal business name
- Orrnc Operating LLC
- Chain
- Personal Healthcare Management (21 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 1, 1973
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 16, 2024. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 21, 2019 to Sep 2, 2025): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 2, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| Sep 2, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F |
| Apr 16, 2024 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | B |
| Apr 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 16, 2024 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D |
| Apr 16, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| Apr 16, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Apr 25, 2022 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 25, 2022 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 21, 2019 | Respond appropriately to all alleged violations. | D |
| Jun 21, 2019 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jun 21, 2019 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.40 hours
- Registered nurse (RN) time per resident per day
- 0.66 hours
- Nurse aide time per resident per day
- 2.13 hours
- Total nurse staffing on weekends
- 2.81 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 30%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Medina
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