Carmel Richmond Healthcare and Rehabilitation Cent

Nursing home in Staten Island, NY

Medicare & Medicaid certified5★ overall (CMS)

Call (718) 979-5000 Send a message Map ↗

Public-record details

Address: 88 Old Town Road, Staten Island, NY 10304
Phone: (718) 979-5000
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 335455
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 300
Average residents per day: 265
Ownership: Nonprofit, corporation
Legal business name: Carmel Richmond Nursing Home INC
Chain: Archcare (7 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 1, 1976
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 335455. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 8, 2024. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 9, 2019 to Mar 25, 2026): 8 from complaint inspections, 2 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 25, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 25, 2026	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Mar 25, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection · under dispute review	G Actual harm, isolated
Mar 25, 2026	Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Nursing and Physician Services · complaint inspection · under dispute review	G Actual harm, isolated
Mar 12, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jan 27, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 8, 2024	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 8, 2024	Assess the resident when there is a significant change in condition Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 8, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary · complaint inspection	D Potential for more than minimal harm, isolated
Oct 9, 2019	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Oct 9, 2019	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.24 hours
Registered nurse (RN) time per resident per day: 1.00 hours
Nurse aide time per resident per day: 1.87 hours
Total nurse staffing on weekends: 2.87 hours
Nursing staff turnover (yearly): 25%
RN turnover (yearly): 30%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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