Nursing HomeInspections

Crest Manor Living and Rehabilitation Center

Nursing home in Fairport, NY

Medicare & Medicaid certified1★ overall (CMS)

Call (585) 223-3633Send a messageMap ↗

Public-record details

Address
6745 Pittsford-Palmyra Road, Fairport, NY 14450
Phone
(585) 223-3633
Listed under
For-profit
Medicare CCN
335467
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
80
Average residents per day
72
Ownership
For-profit, limited Liability company
Legal business name
Crest Opco LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1976
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 335467. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Oct 15, 2024. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 27, 2021 to May 15, 2026): 13 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
May 15, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 15, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 15, 2024Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 15, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Oct 15, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 15, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Oct 15, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Oct 15, 2024Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 15, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Oct 15, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights		E
Potential for more than minimal harm, pattern
Oct 15, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Oct 15, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 35. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $41,360 in the last three years.

Oct 15, 2024Fine: $41,360

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.44 hours
Registered nurse (RN) time per resident per day
0.31 hours
Nurse aide time per resident per day
2.03 hours
Total nurse staffing on weekends
3.16 hours
Nursing staff turnover (yearly)
77%
RN turnover (yearly)
81%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Fairport

Aaron Manor Rehabilitation and Nursing Center100 St. Camillus Way · Fairport, NY 14450 · (585) 377-4000 · For-profit14 health citations in 3 inspection cycles · last standard inspection Oct 24, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Fairport Rehabilitation and Nursing Center4646 Fairport Nine Mile Point Road · Fairport, NY 14450 · (585) 377-0350 · For-profit27 health citations in 3 inspection cycles · last standard inspection May 13, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)

All 3 in Fairport →