Nursing HomeInspections

Chautauqua Nursing and Rehabilitation Center

Nursing home in Dunkirk, NY

Medicare & Medicaid certified1★ overall (CMS)

Call (716) 366-6400Send a messageMap ↗

Public-record details

Address
10836 Temple Road, Dunkirk, NY 14048
Phone
(716) 366-6400
Listed under
For-profit
Medicare CCN
335485
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
216
Average residents per day
206
Ownership
For-profit, limited Liability company
Legal business name
Dunkirk Operating, LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1976
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 335485. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 27, 2026. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 1, 2021 to Mar 27, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 27, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Mar 27, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Mar 27, 2026Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental
D
Potential for more than minimal harm, isolated
Mar 27, 2026Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights
F
Potential for more than minimal harm, widespread
Mar 27, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation
F
Potential for more than minimal harm, widespread
Mar 27, 2026Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration
F
Potential for more than minimal harm, widespread
Mar 5, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 5, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 12, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 1, 2023Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws,…
Administration
C
Potential for minimal harm, widespread
Dec 1, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Dec 1, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 14. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $8,926 in the last three years.

Jan 8, 2024Fine: $2,634
Jan 2, 2024Fine: $2,098
Dec 11, 2023Fine: $4,194

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.87 hours
Registered nurse (RN) time per resident per day
0.42 hours
Nurse aide time per resident per day
1.62 hours
Total nurse staffing on weekends
2.41 hours
Nursing staff turnover (yearly)
50%
RN turnover (yearly)
52%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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