Nursing HomeInspections

Elderwood at Lockport

Nursing home in Lockport, NY

Medicare & Medicaid certified4★ overall (CMS)

Call (716) 434-6324Send a messageMap ↗

Public-record details

Address
104 Old Niagara Road, Lockport, NY 14094
Phone
(716) 434-6324
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
335500
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
126
Average residents per day
98
Ownership
For-profit, limited Liability company
Legal business name
104 Old Niagara Road Operating Company, LLC
Chain
Elderwood (17 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 1, 1976
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 335500. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 2, 2025. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 30, 2021 to Mar 13, 2026): 1 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 13, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
May 2, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 2, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 6, 2023Post nurse staffing information every day.
Nursing and Physician Services		B
Potential for minimal harm, pattern
Jun 6, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 6, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 6, 2023Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 6, 2023Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services		E
Potential for more than minimal harm, pattern
Jul 30, 2021Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Jul 30, 2021Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $94,185 in the last three years.

May 2, 2025Fine: $94,185

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.54 hours
Registered nurse (RN) time per resident per day
0.70 hours
Nurse aide time per resident per day
1.90 hours
Total nurse staffing on weekends
3.33 hours
Nursing staff turnover (yearly)
52%
RN turnover (yearly)
56%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Lockport

Lockport Rehab & Health Care Center909 Lincoln Ave · Lockport, NY 14094 · (716) 434-6361 · For-profit12 health citations in 3 inspection cycles · last standard inspection Mar 11, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

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