Elderwood at Lancaster
Nursing home in Lancaster, NY
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1818 Como Park Blvd, Lancaster, NY 14086
- Phone
- (716) 683-6165
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 335577
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 96
- Average residents per day
- 87
- Ownership
- For-profit, corporation
- Legal business name
- 1818 Como Park Boulevard Operating Company, LLC
- Chain
- Elderwood (17 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1977
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 22, 2024. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 20, 2019 to Dec 23, 2025): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 23, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Dec 23, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Nov 22, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Nov 22, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Nov 22, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Nov 22, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Nov 22, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Nov 22, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Nov 22, 2024 | Provide and implement an infection prevention and control program. | D |
| Nov 22, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F |
| Nov 22, 2024 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| Nov 22, 2024 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 2.76 hours
- Registered nurse (RN) time per resident per day
- 0.84 hours
- Nurse aide time per resident per day
- 1.56 hours
- Total nurse staffing on weekends
- 2.51 hours
- Nursing staff turnover (yearly)
- 77%
- RN turnover (yearly)
- 65%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.