Nursing HomeInspections

Glen Island Center for Nursing and Rehabilitation

Nursing home in New Rochelle, NY

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
490 Pelham Road, New Rochelle, NY 10805
Phone
(914) 636-2800
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
335611
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
183
Average residents per day
180
Ownership
For-profit, corporation
Legal business name
Ralex Services INC.
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 335611. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Feb 5, 2026. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 14, 2024 to Feb 5, 2026): 9 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 5, 2026Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Feb 5, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		C
Potential for minimal harm, widespread
Feb 5, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 5, 2026Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 5, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 27, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 27, 2024Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 27, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 27, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 27, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 27, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 27, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		H
Actual harm, pattern

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $36,299 in the last three years.

Nov 27, 2024Fine: $36,299

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.10 hours
Registered nurse (RN) time per resident per day
0.90 hours
Nurse aide time per resident per day
2.00 hours
Total nurse staffing on weekends
2.99 hours
Nursing staff turnover (yearly)
38%
RN turnover (yearly)
51%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in New Rochelle

United Hebrew Geriatric Center391 Pelham Road · New Rochelle, NY 10805 · (914) 632-2804 · Nonprofit11 health citations in 3 inspection cycles · last standard inspection Dec 9, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Bayberry Nursing Home40 Keogh Lane · New Rochelle, NY 10805 · (914) 636-3947 · For-profit7 health citations in 3 inspection cycles · last standard inspection Jul 18, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Dumont Center for Rehabilitation and Nursing Care676 Pelham Road · New Rochelle, NY 10805 · (914) 632-9600 · For-profit23 health citations in 3 inspection cycles · last standard inspection Jan 23, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
Sutton Park Center for Nursing and Rehabilitation31 Lockwood Avenue · New Rochelle, NY 10801 · (914) 576-0600 · For-profit18 health citations in 3 inspection cycles · last standard inspection Jan 28, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
Schaffer Extended Care Center16 Guion Place · New Rochelle, NY 10802 · (914) 637-1200 · Nonprofit24 health citations in 3 inspection cycles · last standard inspection May 6, 2025 · $10,512 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 6 in New Rochelle →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error