Casa Promesa

Nursing home in Bronx, NY

Medicare & Medicaid certified3★ overall (CMS)

Call (718) 960-7603 Send a message Map ↗

Public-record details

Address: 308 East 175th Street, Bronx, NY 10457
Phone: (718) 960-7603
Listed under: Nonprofit
Medicare CCN: 335780
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 108
Average residents per day: 80
Ownership: Nonprofit, corporation
Legal business name: Promesa Residential Health Care Facility, INC.
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 17, 1995
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 335780. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 9, 2024. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 13, 2022 to May 28, 2025): 6 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
May 28, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Dec 9, 2024	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	B Potential for minimal harm, pattern
Dec 9, 2024	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	C Potential for minimal harm, widespread
Dec 9, 2024	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights	D Potential for more than minimal harm, isolated
Dec 9, 2024	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 9, 2024	Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control	D Potential for more than minimal harm, isolated
Dec 9, 2024	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Dec 9, 2024	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
Dec 9, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Nov 26, 2024	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Sep 15, 2023	Keep all essential equipment working safely. Environmental	C Potential for minimal harm, widespread
Sep 15, 2023	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 28. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,281 in the last three years.

May 28, 2025

Fine: $8,281

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.87 hours
Registered nurse (RN) time per resident per day: 0.45 hours
Nurse aide time per resident per day: 2.50 hours
Total nurse staffing on weekends: 3.33 hours
Nursing staff turnover (yearly): 43%
RN turnover (yearly): 54%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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